Key Skills
Certifications & Training
· MCP - Microsoft Certified Professional
· MCSE - Microsoft Certified Systems Engineer
· MCDBA - Microsoft Certified Database Engineer
· VCP - VMware Certified Professional
· Microsoft Exchange Server - Advanced Administration
· CCNA - Cisco Certified Network Associate (Boot camp)
· Cisco - Cisco Voice
· Cisco - Implementing Cisco Unified Communications
· CNA - Certified Novell Administrator
· CompTIA A+
· CompTIA Network+
· CGCIO - Certified Government Chief Information Officer - Florida Institute of Government
· FBI CJIS Certified - Certified by FBI to Administer Criminal Justice Information Systems
· National Incident Management Systems (NIMS) & Incident Command Systems (ICS) Certified
· SECURITY CLEARANCES (Retired): TS - Top Secret - CTSA - NATO Cosmic Top Secret Atomal
Core Competencies
• Microsoft Systems Engineer - Windows Server NT4/2000/2003/2008/2008R2/2012 architecture and administration
• Active Directory Schema Designer - 2000/2003/2003R2/2008/2008R2/2012 - strategic planning of enterprise-scale active directory service deployments, administration groups and hierarchy, sites and services, network topology environment - Active Directory Group Policy Objects (GPO) and the Group Policy Management Console (GPMC)
• Server Virtualization Architect - Network Load Balancing - VMware & EqualLogic SAN platforms
• Storage Area Networks – design, backup, and redundancy/failover utilizing enterprise monitoring tools
• Microsoft SQL Database Administration and Programming - SQL 7/2000/2005/2008/2012 - Extensive experience in developing stored procedures, functions, views and triggers, and complex queries using Transact-SQL (TSQL)
• Database reporting design - Crystal Reports Server, MS SQL SSRS. ETL architecture and BI tools focusing on Data warehousing, Data modeling, Data integration, Data migration (DTS, SSIS) and Business Intelligence.
• Microsoft Azure cloud platform
• Microsoft Web Server/ASP.NET Application Administration – IIS 5.0/6.0/7.0/7.5/8.0
• Microsoft Office 365 Administration
• Microsoft SharePoint Administration 2003/2007/2010/2012
• Internet Messaging Architect - Microsoft Exchange 2000/2003/2007, Novell GroupWise 5.0/5.5/6.0/6.5
• Cisco Voice - 11 years experience administering Call Manager 3.2/4.3/6.1/7.1/8.0 & Unity 4.0/5.0/7.0
• Cisco LAN/WAN connectivity troubleshooting wired and wireless networking, VPN connections
• Desktop OS - Windows 3.1 through Windows 8.1, Mac OS X
• Microsoft Office Expert – Office 95/Office 97/Office 2000/Office XP/Office 2003/Office 2007/Office 2010/Office365 - Outlook, Word, Excel, PowerPoint, Access, Publisher, Visio, Project – Windows & Mac platforms
• Technical writing - Policies, Procedures, Training Manuals, and System Documentation using ITIL best practices
• Datacenter Design - modularity, electrical systems, mechanical design, flexibility and scalability.
• Extensive hardware repair and troubleshooting in network and communications infrastructure
• 20+ Years of Project Management experience supporting networked systems ranging from Intel 486 based systems to the latest hardware breakthroughs running Windows 2012 Server and VMware Infrastructure
• 20+ years customer service/service-related industry experience
Achievements & Volunteer Service
- U.S. Air Force - Operation Desert Storm Veteran
- U. S. Air Force "RIGHT STUFF" Award, September 1989
- ITT Technical Institute - Serve on the Academic Advisory Board - 2010-2014
- Habitat for Humanity – Women’s Build Volunteer 2006-2007
- Veterans of Foreign Wars - Senior Vice Commander/VFW Post 9236 - 2005/2007
- VFW Veterans Gold Star Mothers – Fundraising Chair 2005-2006
- Board of Realtors - Grievance, Ethics, and Professional Standards Committee member - 2004-2008
- Board of Realtors - Technology Committee Chair - 2004-2006
- Board of Realtors - Website Author - 2005/2006
- United Way - Team Leader 2000-2001
- Guardian Ad Litem - Court Appointed Children’s Rights Advocate - 1995-1998